Shipping policy

Shipping Policy

Last updated: October 11, 2026

Order Processing

All MAYAS products are made to order. Production begins after an order is placed. Processing times may vary depending on product availability and order volume.

Shipping Destinations

At launch, MAYAS ships within the United States only.

Estimated Delivery Times

Our estimated delivery timeframe is 5–12 business days, including production and shipping. Delivery times are estimates and are not guaranteed. Delays may occur due to production demand, carrier operations, weather, or other circumstances beyond our control.

Shipping Rates

Orders over $150: Free standard shipping.

Orders of $150 or less: Shipping costs are calculated at checkout.

Free shipping applies to eligible orders with a merchandise subtotal exceeding $150 before applicable taxes and discounts.

Order Tracking

When tracking information becomes available, customers will receive a shipping confirmation email with tracking details.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. If you notice an error, contact us as soon as possible at mailto:Mayas.wear.shop@gmail.com. We cannot guarantee changes after production has started.

Lost, Delayed, or Damaged Orders

If your order is lost, significantly delayed, or arrives damaged or defective, contact us at mailto:Mayas.wear.shop@gmail.com.

For damaged or defective items, please include your order number, clear photographs of the issue, and a brief description. We will review the case and work with our production partners to determine an appropriate resolution.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact

MAYAS

Email: mailto:Mayas.wear.shop@gmail.com